Shipping Information

At Fontana Home, we want your shopping experience to be just as enjoyable as finding that perfect piece for your home or a thoughtful gift for someone special. Whether you're shopping for yourself or sending a little something to someone you love, we're here to help make your order experience simple and convenient.

Shipping Rates & Free Shipping

We are happy to offer FREE standard shipping on orders of $75 or more!

Shipping charges for orders under $75 are calculated at checkout based on your order and delivery destination. You'll always have the opportunity to review your shipping costs before completing your purchase.

Order Processing

We carefully prepare and package each order to ensure your items arrive safely.

Processing Time: Most orders are processed within 1–2 business days.
Business Days: Monday through Friday, excluding holidays.
Shipping Confirmation: Once your order ships, you'll receive a confirmation email with tracking information when available.

Please note that processing times are separate from shipping transit times. During busy shopping seasons and holidays, processing or carrier delivery times may be longer than usual.

Delivery Times

Estimated delivery dates may vary depending on your location, shipping method, and carrier.

Once your order leaves Fontana Home, delivery timing is determined by the shipping carrier. While we do our best to get your items on their way quickly, unexpected carrier delays or weather conditions may affect delivery.

Local Store Pickup

Live nearby? We'd love to see you!

Fontana Home offers a convenient local store pickup option for customers who prefer to shop online and collect their purchases in person.

Simply select local pickup at checkout when available. We'll notify you when your order is ready.

Please wait for your pickup confirmation before coming to the store.

Holiday Shipping & Important Dates

Shopping for the holidays? We recommend placing your orders early to allow plenty of time for delivery.

2026 Holiday Ordering Deadlines

December 19: Recommended deadline for placing Christmas shipping orders.
December 23: Last day for local store pickup before Christmas.

These dates are intended to help you plan your holiday shopping. Delivery by Christmas is not guaranteed and may depend on carrier schedules, weather, and destination.

Tracking Your Order

Once your order has shipped, we'll send an email confirmation with tracking details when available.

Please allow time for the shipping carrier to update tracking information after your package has been picked up.

Damaged, Missing, or Incorrect Items

We take great care when packing your order, but occasionally things happen during transit.

If your order arrives damaged, contains an incorrect item, or something is missing, please contact us as soon as possible.

When reporting an issue, please include your order number, a brief description of the problem, and photos of any damaged items or packaging if applicable.

We'll be happy to review the situation and help find a solution.